Our customer support team

General Support Team

Not sure where to start? Do you have general questions or just want to talk to a ‘person’ before you take the first step? Our General Support Team specializes in excellent customer service and will answer your questions and lead you in the right direction! Contact our General Support Team at 1-800-910-0129 option 2 during business hours.

Professional Design Team

We are proud to offer excellent design assistance to you with our Professional Design Team. Whether you send us a design request or call to ask questions about a design you created, you can count on our well trained design professionals to provide you with a design that is functional, aesthetically pleasing and the best use of your space. Our Design Team can be reached at 1-800-910-0129 option 3 during business hours.

Customer Service Team

Our versatile and well trained Customer Service Team is here to assist you with questions you have regarding tracking, delivery and installation after you place or receive your order. Their specialties are your finishing touches! Contact our Customer Service Team at 1-800-910-0129 option 4 during business hours.

Production Team

How do we process and ship orders placed by 6PM EST the next business day? Immediately after you place your order our highly skilled Production Team carefully reviews and processes it before it goes to our warehouse. Our Production Team is knowledgeable in all aspects of design, parts specifications, shipping and manufacturing.

Warehouse Team and Quality Control Team

Everyone in our warehouse makes significant contributions to customer service! Our Warehouse and Quality Control Teams work closely with each other to accurately manufacture, package and ship the hundreds of custom orders we receive weekly so they arrive to our customers promptly and safely.

We are available during business hours 8:00 AM to 7:00 PM EST (Mon-Thurs), 8:00 AM to 6:00 PM EST (Fri-Sat). Leave us a message outside of business hours and we’ll return your call promptly.