Real Closet Experiences with EasyClosets.com

See what our customers have to say...

This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers.

Click on the map below to see stories from each state. (View All)

MY CLOSET. MY STORY.
This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers regarding their closet installation experience. EasyClosets.com offers no incentives for customer stories.

Stories From Massachusetts:

(EasyClosets.com offers no incentives for customer stories)

Terri C, Lowell, MA

Tracey, our design consultant, was a fantastic help with helping us redesign the master bedroom closet I've had on file for 4+ years. The overall experience was great! The materials for the two closets we were working on came within two days. My husband and I took about two different weekends to install them - the first being the guest room closet, which required patching and painting before installing the closet. The install did take a bit longer since we did have a measuring mishap (TIP: Measure, measure, measure - and then check your measurements before you order). The master bedroom went a lot faster even with the patching/painting that was done beforehand as well. I am absolutely in love with these new closet systems and am now looking to upgrade the laundry area and the pantry :D Thanks for the wonderful experience!

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Jerry S., Athol, MA

I just wanted to say your companys service is the best of any place I've ever done business with. Your product is great and is always cut to perfect dimensions. If there is ever a flaw, you replace the part immediately and your customer service is always great and very pleasant. You are a top notch company and I will continue to send you orders and recommend you to my friends, family and customers in my own business. Thanks for everything, it is a pleasure doing business with you!

Yvette T, Holyoke, MA

We are so very happy with with our recent order. The installation was simple and the closet holds more and looks fantastic! Your company and product made this a very easy and simple project. We will definitly recommend and use your services in the future. Many thanks, Y.T.

Andreas M., Boston, MA

Hello: I recently ordered products from you for the complete overhaul of 2 closets in my home. I just wanted to convey how abolsutely delighted I am with your company, its products, quality, and service. I am so impressed with the speed and accuracy with which the order was filled, the amazing cost savings over another large famous closet company (and same if not better quality product), and the ease with which I was able to install the closets. My fiancee now thinks I have the skills of Bob Villa, but truth be told, it really was simple. I tell everyone about your company. Keep up the great work, and I wish you great success. You certainly have a new customer in me. Sincerely, Andreas M. Boston, MA

Nicole J., Acton, MA

Our closet is nearly 7' x 10' so this was a big project for us, including shelves, hanging space, baskets, hutch, drawers, tie/valet-pole/belt accessories, etc. The design program provided by EasyClosets made it easy and we worked with Scott R on your design team. Scott helped with a few concerns we had with our design; he was courteous, creative, and professional. The shipment was FAST and well packed, the product is very good quality (solid and well manufactured :-), and the closet install process was well documented and straight forward. Our closet looks absolutely fabulous! Wow! We will definitely use EasyCLosets again for any future projects.

Donna C., Norwell, MA

I have to tell you, It took me 7 months to save up for a closet system. My doors arrived last week and now the system is complete. I have never had anything so beautiful. My husband and I are simply amazed at how a built in/reach in made our bedroom look elegant and sophisticated. Thank you. Even your post sales supoort team was so helpful the three times I called with questions. I would recommend you to everyone. Please keep me updated for sales. Thank you, Donna

Paula N., Abington, MA

I love my clostets! The quality is excellent. The directions are easy to follow and the parts were all cut to desired lengths as ordered. I am a 65 year old woman and put them up without a hitch! Anyone looking to organize should consider this product. I'll be ordering again. Thank you.

Andrew H., Grafton, MA

I am writing to let you know how happy I am with the finished closet! We live in a circa 1830 antique house with very shallow and small closets, so I was a bit skeptical about using your service, thinking a customized solution and installation by a 'pro' would be necessary. Two years ago I used another large national company for my wife's closet for these reasons and the consultation, material and install cost me $1400. Last week we had our house assessed for refinancing and the guy remarked on how nice my wife's closet looked, as it added value. I decided to finally refurbish my own closet, but did not want to spend big bucks. I found your company through a keyword search on the Web. I still had to prep and paint the closet before installation, but your instructions and diagrams made it easy to install and took me only 3 hours. And I saved over $1000 compared (to that other company)! It looks awesome. Andy H. Grafton, MA

Doug T., Jamaica Plain, MA

I just can't say enough good things about your company. I placed my order for your closet system on a Monday, and the components were delivered on Wednesday! Each box was clearly labeled on the outside so I never had to "hunt" for anything. Your directions are a snap to follow. I don't consider myself "handy" but I was able to istall a 6 foot closet with double hanging and shelves in less than two hours...and with no mistakes! It not only looks beautiful, but it functions beautifully too. I have ordered and insatlled your closets for firends and clients, and will continue to use and recommend your product. Simply put, you have the best customer service, period! Thank you!

Robyn and Jim C., Leominster, MA

We just wanted to tell you how much we love our new closets. We were a bit skeptical about spending this much money to buy items online, sight unseen, but we have to say, you more than lived up to your promises. Great quality in materials and craftsmanship, amazingly easy installation, quick delivery, bulletproof packaging, outstanding website and online design features…and you cannot even come close to the price anywhere else (trust us, we looked for a LONG time!). Now we wish we hadn’t waited so long. Our master bedroom closet looks and functions great, and look at how much useable space we got out of our front hall closet (so much better than just a single hanging rod). We even did the linen closets, and are equally happy with those. Now we can’t wait to do the closet in the new baby’s room next! Thank you for a great product. We constantly brag about our beautiful new closets to everyone we know, and will definitely recommend you to others.

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Belinda E., Edgartown, MA

We just got our easyclosets pantry. This was a project over which I had agonized for many years. I finally bit the bullet and found you online. Our pantry is beautiful and great. I love the design Scott did for us and he was great to work with. Ten times a day I walk into the room and smile. Id be glad to do a commercial for you! Meanwhile, we have a house in FL and I will contact Scott about our project there. Belinda E.

Dave H., Danvers, MA

You guys hit the nail on the head when you named yourselves EasyClosets. My wife and I ordered a system for our son's room. I have to tell you that I was truly impressed with everything from delivery, packaging, instructions, hardware, tools required, as well as the system itself. I think that it took me a little over 5 hours to install, but that was probably hindered by an enthusiastic two and a half year old. Thanks for a great product! Dave H.

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Cedric T., Boston, MA

My hat is off to you! I have never done it before and it took a friend and I only 5 hours for two reach-in closets. Not to mention that I have a broken left thumb and I had a cast while doing it. I will recommend easyclosets to anyone I know. I just moved to a new apartment and I wanted to get beautiful closets. Not only it was affordable but it also looks professional. I love it.

Customer Photos:

Jennifer G., Reading, MA

My husband and I installed one of your closets in our master bedroom this weekend. We are thrilled with it. After designing it online for over a year I finally had the confidence to place the order after speaking with your closet professionals. It quickly arrived two days later as promised. Installation was surprisingly manageable. We love the flexibility that the track system allows us in deciding which shelves go where, changing the location of rods, etc. I never thought I'd be saying I have too much space.Thank you for doing a great job of combining my ability as a consumer to shop and design online with having the professional customer service people available as well. Making large purchases on the web can be a risky endeavor and I couldn't be more pleased. Not only will my closet door not be closed on house tours, it will become a main attraction! Easyclosets is a true eCommerce success!

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Bill O., Reading, MA

I just wanted to write to tell you how happy I am with my new closet. After designing my walk-in closet online using your great design tool, I ordered the closet last Friday, and by Monday, the complete set of packages was delivered. Everything arrived in good order, and there was plenty of spare hardware to finish the job. As promised, the installation was very straightforward and the directions were clear. Now, one day later, our closet is installed and fully operational. It's perfect! My wife is thrilled. If I had built it myself, as I had planned to do, I'm sure it would have taken me many days. Even more importantly, I couldn't have matched the professional results of your closet. I have already recommended you to a friend who is building a new house, and I will continue to recommend your fine closet products.

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Jeffrey K., North Andover, MA

It has been a pleasure dealing with you guys. I intend to recommend your company to at least one million people...maybe more.

Jim D., Boston, MA

I want to thank you and your company for your awesome service and high quality products. Not only are your closets easy to install, but they look just like the closets priced three times higher at [my local mega-home center or local closet franchise]. The two closets I installed look fantastic and are the envy of my neighbors. I'm sure you'll be getting a lot more orders from South Boston, MA!

Sally B., Medfield, MA

Thank you, Thank you, and Thank you. This was the best on-line experience I have had. The system was simple to install and every part was there!! The pieces look great in our closet and the quality is top notch. Will gladly recommend to friends and family.

David S., Essex, MA

Hi Folks! I'm back... having designed and installed two of your walk in closets two years ago. They have worked out great, and we're very happy. Now I want...

Ellen L., Pocasset, MA

Thanks again for a superior product with a great installation. Really, the hardest part of the installation was taking down the old stuff!

Carla C., Edgartown, MA

We couldn't believe how easy it was to install our new closet system! Everything fit together perfectly and fit the space beautifully! Thank you for a wonderful product!

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