Once installed, how do I clean the closet material?You can clean your closet system by wiping with a damp cloth. We will also provide wipes that can be used for this purpose in your hardware box.
Do I have to attach anything to the side walls of my closet with your system?No, our closet organizers are attached to the wall behind the unit using our patented track system.
See Installation info for more details.
What skills and tools are necessary to install your closets?Installing our closet systems requires a basic proficiency with home improvement projects. The typical installation requires the use of a tape measure, drill, screwdriver, hacksaw and level. To see the basic steps involved for an installation,
click here.
Is there any cutting involved as part of the installation?When you receive your closet organizer, the only thing that will require cutting would be the track, (the first step of your installation) and the track cover, (the last step of your installation). Both are cut easily with your hacksaw. We cut all of the shelving and hanging rods for your closets to the sizes in the designs you order. If you order crown molding, as noted on our site, you are required to cut it for installation using a miter saw following our instructions.
How do I install my Closet?We provide you with complete instructions on how to install your closet organizer using our Patented Easy Track System. For a sample of these instructions,
Click Here.
I have concrete walls - metal studs in my closet where I would like to install one of your units. Is that possible?Our closet systems can be mounted to concrete walls similar to the method used for regular sheetrock walls. The only difference is that we require the use of blue Tapcon masonary screws instead of the regular black track screws that are used with sheetrock. Likewise, if you have metal studs, you will use the toggle bolts we supply with your order. Please specify that your closet organizer will be mounted to concrete or metal studs during the design process by selecting
Step 4: Colors and Options then
Wall Type and then
Concrete Walls or
Steel Studs. You may also specify this in the "Special Notes" section of the checkout screen when checking out or by calling our design team at 1-800-910-0129, #3 during business hours prior to ordering for assistance.
What are "CAM" shelves? I've seen these idenitified in some of your closet plans."CAM" shelves are shelves that lock in place with special hardware that we provide with your order. They stabilize our closet systems and can be adjusted after installation with a Philips-Head screwdriver. See our
Installation Instructions for more information.
Are your closet systems adjustable? Can I modify my design during installation or down the road if I need to?Absolutely! Hanging, shoe units and shelving sections are adjustable up or down in 1.25 inch increments. Regular shelves sit on pins and are easily adjusted. Our locking cam shelves and hanging rods are adjusted up or down easily with a screwdriver. Changing the width of sections in your closet will require the purchase of new shelves. If you want to ensure adjustability for your design before purchasing, or think you may want to add drawers or baskets to your closet organizer at a future point, it is a good idea to give our design team a call at 1-800-910-0129, option 3 during business hours before you buy so they may review your design with this in mind. If you have purchased your closets already, and want to make a change, please give our Post Sales Team a call at 1-800-910-0129, option 5 during business hours and they will assist you.
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