How do I design my closet?We offer two ways to design your closet organizer using our closet design tools or request a free personal closet design from our professional design team.
Click Here to Design a Closet System Online or
Click Here for our Free Personal Design Service via fax.
Can I get a catalog of your products?We are constantly adding to our online catalog, which contains several hundred products for our closet organizers, we do not have a printed catalog. We can send you an Information Kit which will include samples, a brochure with photographs of our closet systems that includes product and ordering information, and examples of pricing for our closet organizer systems.
Click here to order your Free Information Kit.
Does your closet system stand on the floor or hang on the wall?Our wall hung closet systems hang from the wall from a steel rail that is secured to your house’s framing. Our system can easily hold up to 1200 lbs. Because it is attached to the wall, it allows for additional floor storage and makes it easy to vacuum your closet. Unlike floor mounted closet systems, our closet organizers do not require you to cut around or alter the moldings in your closet. And because it's off the floor, there's no need for you to shim to compensate for sloping floors or irregular walls in your closet.
Why is the top shelf at 84 inches?Our closet systems use a standard top shelf height of 84 inches or 7 feet. This is based on a typical ceiling height of 96 inches or 8 feet and leaves a foot of usable shelf space the full length of the top shelf in your closet. The usable height for our standard hanging sections is based on this 84 inch height, (double hang is 40” top and bottom, tall hang is 65”, medium hang is 50 to 55” and short hang is 40”) and work well for people up to the height of 6 feet. If you are taller than this, the design for your closet organizer can certainly be customized in our design tool to accommodate your height or unique ceiling height. You may also give our design team a call during business hours at 1-800-910-0129, option 3 and they can access your saved design to assist you with top shelf height adjustments.
Do you offer floor mounted closet systems?Yes we do give our customers the option of choosing floor mounted units for their closet organization. Our advanced closet design tool will always start as a wall hung system, but also gives you the option to select floor mounted units. Please go to
Step 3 Design Units and select
Unit Type then
Floor Mounted Units to make this change when designing your closet. Floor mounted closet systems will require the removal of base trim for installation and the standard top shelf height will increase 2.75 inches. You may also give our design team a call during business hours at 1-800-910-0129, option 3 for assistance.
What are the closets made of? Are they strong?Our closet organizers are made of the highest quality ¾" furniture grade particleboard available in the industry. The surface is a Thermo fused Melamine laminate that is baked on and not just glued. They are attached to the wall using a steel rail that is secured to your house’s framing. An 8 foot section can hold up to 1200 lbs.
Click here for more Product info.
How much does an average closet cost?Because our closet system is customized and we offer so many colors, finishes and design options tailored to your needs, we are not able to quote average pricing. We are not a franchise, so we pay no franchise fees or royalties. Remember that all our prices include free shipping, our closet organizers are guaranteed and our customer service is available to you before, during and after your purchase!!
Check out our e-Showroom for examples of our Closets with prices.
Do you offer discounts?Single orders of $1000 or more receive a 10% discount. Single orders of $5000 or more receive a 15% discount. Shipping in the 48 continental United States is always free!
How deep are your units?Our standard closet units are 14" Deep. This is the closet industry standard. In certain situations, we can modify the depth of our units. Please call to request this special service.
I've seen some islands on your website in the e-showroom area. How do I order one for my closet?Because islands are so popular in large walk in closets, we have incorporated the ability to add islands in our advanced online walk-in closet design tool. We are also happy to assist customers with island designs for their closet systems through our
Free Personal Design Service via fax. Our islands typically measure anywhere from 30-96" Long x 30 to 40" Deep x 30-48" High.
Can you supply me with doors for my closet?Yes and No. We can supply you with beautiful custom sized doors in several styles to be mounted to the front of your closet organizers as a special order item that will arrive several weeks after your closet system is shipped. We can also produce simple flat panel doors in our warehouse that will ship with your order. You may view examples of doors in our
showroom. We do not sell traditional, sliding or bifold closet doors to go over the opening to your closet. We recommend you obtain those types of doors locally. Please call our design team at 1-800-910-0129, option 3 during business hours for assistance with customizing your closet organizer with doors!
Are your closet systems adjustable? Can I change my design down the road if I need to?Absolutely! Regular shelves sit on pins and are easily adjusted. Our locking cam shelves and hanging rods are adjusted up or down easily with a screwdriver. Changing the width of sections in your closet will require the purchase of new shelves. If you want to ensure adjustability for your design before purchasing, or think you may want to add drawers or baskets to your closet organizer at a future point, it is a good idea to give our design team a call at 1-800-910-0129, option 3 during business hours before you buy so they may review your design with this in mind. If you have purchased your closets already, and want to make a change, please give our Post Sales Team a call at 1-800-910-0129, option 5 during business hours and they will assist you.
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